Service Coordinator – Guide-Line

• Do you want to make a positive difference in mental health services?
• Are you passionate about improving support for people of all ages?
• Can you bring strong organisational skills and a proactive approach to service coordination?

At Bradford District and Craven (BDC Mind), we are looking for a Service Coordinator to play a key role in the development and delivery of Guide-Line, our all-age mental health helpline service.

As Service Coordinator, you will work closely with the Guide-Line Service Manager to ensure the service operates safely, effectively, and to the highest standards. You will coordinate service delivery, maintain compliance with safeguarding and quality standards, and contribute to continuous improvement that empowers and supports individuals across our district.

The role will appeal to those who have:

• A person-centred approach to supporting people with mental health needs
• A passion for service improvement
• Energy and resilience to lead a dynamic environment
• A commitment to excellence and continuous learning
• Initiative and a proactive approach to finding solutions
• Confidence in developing and maintaining relationships
• Passion for multi-agency working

Role details

Salary scale:                                  Grade 3: £14.34 per hour

Contract:                                        Permanent

Hours:                                         37 hrs per week

Base:                                                 Kenburgh House, 28 Manor Row, Bradford, BD1 4QU with requirement to travel between service locations

Responsible to:                            Service Manager

Annual Leave:                         25 days plus Bank Holidays

Pension:                                      We operate a contributory pension scheme which you will be auto enrolled into (subject to the conditions of the scheme).  

Probationary Period:                6 months 

Closing Date:                                10am Thursday 23 January 2025

Interview Date:                           Friday 31 January 2025

In the first instance any enquiries to be emailed to [email protected]

 

Making an application  

• Please send an up-to-date CV along with a covering letter outlining your experience and knowledge linking this to the Job Description and Person Specification to [email protected]   
• Please note it is not possible for us to give feedback to non-shortlisted applicants.
• Mind in Bradford is committed to safeguarding and promoting the welfare of vulnerable children and adults. All successful applicants will be asked to apply (through Mind in Bradford) for a Disclosure and Barring Service (DBS) check and a right to work in the UK check.

Download Equal Opportunities Form Job Description & Person Specification